1. Overview
This Privacy Policy explains how we handle information when you use the BalanceChain Platform.
Our core principle: privacy by design.
2. What We Do NOT Collect
We do not:
- collect personal identity data
- store biometric data on our servers
- store private keys
- store transaction histories centrally
- track users across devices
3. Local-Only Data
Most data is stored locally on your device, including:
- ledger segments
- cryptographic proofs
- biometric authentication material
- vault state and backups
This data never leaves your device unless you explicitly export it.
4. On-Chain Data
When using on-chain gateways:
- only cryptographic proofs and required transaction data are submitted
- no personal identity data is included
- blockchain data is public by nature and governed by the underlying network
5. Communications
If you contact us via email:
- we receive your email address and message
- we use it solely to respond
- we do not sell or share communications
6. Cookies & Analytics
The Platform does not use:
- tracking cookies
- behavioral analytics
- advertising pixels
Basic technical logs may exist at the hosting level for security and uptime.
7. Third-Party Services
Wallets, blockchains, and external services you choose to use are governed by their own privacy policies.
We are not responsible for third-party practices.
8. Data Security
Security measures include:
- local encryption
- device-level access control
- biometric authentication (where supported)
However, no system is 100% secure.
9. Your Choices
You control:
- your data
- backups
- exports
- deletions (by clearing local storage or uninstalling)
We cannot recover lost data.
10. Changes to This Policy
We may update this Privacy Policy. Updates will be posted on this page.